Privacy Policy

The Data Protection Act of 1998

We treat all personal information (which means any data from which you can be identified, including your name, address, e-mail address etc.) that you provide to us, or that we obtain from you, in accordance with the provisions of the Data Protection Act. Under this Act, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data and keep strict security standards to prevent any unauthorised access to it.

Any amendments to this policy will continue to be in accordance with the provisions of the Data Protection Act 1998. The Data Protection Act 1998 can be reviewed at The Information Commissioner’s Office web site at http://www.ico.gov.uk

The information we collect and how it is used:

We collect personal data from any e-mails or correspondence which is sent to us. The personal data we collect will, in most instances, be specifically used to respond to an enquiry or information request, or to provide you with support.

We never pass your personal information to any other parties unless we have first obtained your express permission to do so. If this is the case, we will state who these carefully selected third parties are, so you can make an informed decision before granting your permission. You will always be offered the choice to opt out.

Your personal information will be used only for the purposes of communicating with you in relation to our support, to enable us to review, develop and improve the services we offer, or for any other purposes to which you have given your consent.

Disclosure of user’s personal data to third parties:

We do not disclose your personal data to any third parties without your permission, except insofar as you have consented to such disclosure, or we are required to do so by law for information, such as a court order, witness summons, or complaint from governmental authorities.

Keeping your data secure:

We have put in place appropriate physical and electronic measures, security policies and managerial procedures to safeguard and secure the personal data that we have under our control from unauthorised access, improper use, alteration, unlawful or accidental destruction or accidental loss.
Only authorised personnel will have access to your personal information. All personnel who have access to your personal data are contractually obliged to respect the confidentiality of your personal data.

While we strive to protect your personal information, we cannot guarantee the security of the information you transmit to us. In this regard, we urge you to take every precaution to protect your personal data while you are on the Internet.

Contacting us and access to personal data:

You have the right to request a copy of the information we hold on you. You may also request amendments to any personal data that we are holding about you which is factually inaccurate.

To request a copy of your personal information, contact us using the details below. You will be expected to provide proof of identity. Insofar as the law permits, however, we reserve the right to refuse to provide you with information. In this eventuality we will give you reasons for this refusal.

If you have any other questions or concerns about our privacy statement and practices, please contact us at anthony@txtcomms.co.uk